Some of what we have built.

Handing a member-facing platform back in-house

The challenge

A credit union had LKMethod build and run its Citrix environment through a multi-year managed services program, then decided to bring operations in-house. The risk was losing the people who knew the architecture, and the reasons behind it, on a member-facing platform.

What we did

A 26-week transition: a dedicated L3 Citrix engineer on weekday coverage with weekend maintenance support, a senior architect for escalations and design guidance, and a knowledge-transfer curriculum timed to the client’s insourcing plan. Ownership shifted gradually through shadow and reverse-shadow work, with runbooks, SOPs and the history of the key decisions documented for the client’s own team. The wider LKMethod bench covered absences.

Outcome

The program concluded successfully.

Proving GPU desktops for a global engineering team

The challenge

An industrial manufacturer with a globally distributed workforce needed to know whether cloud-hosted GPU desktops could run SOLIDWORKS well enough for its engineers, including those a long way from the nearest Azure region, before committing to a production build.

What we did

A proof of value on Azure Virtual Desktop in a new managed Azure subscription, with pilot users live within two weeks of kickoff. Performance was measured against defined benchmarks for frame rate, latency and rendering time, alongside standardized user feedback. Session host sizes came from observed utilization, and international users were tested against candidate Azure regions to recommend a regional architecture and a data-residency approach.

The decision gate

Pilot consumption was projected forward to production cost, and the findings ended in a formal go/no-go recommendation rather than a report.

Replacing Citrix with AVD before a hard renewal date

The challenge

A bank running Citrix faced a December renewal and wanted a modern desktop platform for a small group of named users instead. The original design used dedicated on-premises hosts, which the client did not want to take on.

What we are doing

Re-platforming to Azure-native Azure Virtual Desktop, managed through Nerdio Manager for MSP in a dedicated subscription that isolates AVD consumption and Nerdio billing from the bank’s other Azure workloads. Nine work streams, starting with a design phase that records the identity decision, then an image pipeline, FSLogix profiles on Azure Files Premium, a pilot, and migration with acceptance gates. The schedule was built backward from the renewal date so production migration finishes before it falls due.

How it is structured

One monthly fee bundles licensing with build and managed services, so both platforms can run in parallel during the migration. When the licensing vendor offered a billing deferral, we passed it to the client in full. LKMethod originally built this client’s Citrix environment.

Assessing two Citrix estates ahead of a merger

The challenge

Two organizations in a federally regulated industry, preparing to merge, needed an honest view of each other’s Citrix environments: one on-premises across two datacenters, the other cloud-managed DaaS across two sites.

What we did

An assessment of Citrix virtual apps and desktops, DaaS and NetScaler at both organizations, covering control plane, catalogs, gateways, authentication, profiles and disaster recovery. It produced 15 findings across four severity levels: one critical, five high, six medium and three strategic. Among them, a business-critical application on end-of-life software with no patching and no supported recovery path, core Citrix services with no high availability, a DR site never exercised under full failover, and NetScaler appliances outside management visibility that had gone offline unnoticed.

The insight

We framed the findings as merger readiness rather than a defect list. The two organizations had nearly inverse risk profiles, so the real work was the business decision about which posture the combined company wanted to inherit.