Microsoft AVD Managed Services

Azure Virtual Desktop without Surprises

AVD makes secure remote work possible. Complexity and rising Azure spend are what limit the value. We run it with Nerdio automation and LK Vision analytics.

Identify & Report  ·  Identify & Advise  ·  Fully Managed

Architecture First. Technology Second.

AVD rarely fails outright. It leaks value quietly.

Most environments we assess are running correctly and still costing far more than they should, with a user experience nobody is measuring. Four things drive almost all of it.

Azure consumption

Host pools sized for peak demand, session hosts idling overnight, and no autoscaling policy tied to how people actually work.

Image and host pool sprawl

Manual image builds, drift between pools, and update cycles slow enough that teams postpone them until something breaks.

Identity and policy

Entra ID and Intune posture, Conditional Access gaps, and policy that drifts apart across devices, locations, and user groups.

User experience

Latency, profile bloat, and slow logons that never surface as tickets. Users adapt, productivity absorbs the cost, and nobody sees it.

The 360° managed service

Bring performance and cost control to AVD

Two platforms do the heavy lifting: one automates the environment, the other shows you what it is doing. Together they make AVD predictable instead of surprising.

Nerdio Manager

An automation and cost-optimization platform for Azure Virtual Desktop that streamlines deployment, scaling, image management, and ongoing operations. Autoscaling is tuned to real usage patterns rather than worst-case sizing.

LK Vision

Our proprietary monitoring and analytics platform, delivering deep visibility across Azure Virtual Desktop, Microsoft 365, and identity infrastructure. Sessions, latency, license spend, and compliance posture in one place.

What the combination delivers

  • Reduce Azure consumption costs by up to 70%
  • Improve security with continuous policy enforcement and identity-based controls
  • Deliver a smooth, consistent experience across devices and locations
  • Eliminate the administrative burden of managing virtual desktops

Three service tiers

Choose how much of AVD you keep

Every tier includes LK Vision visibility. What changes is who acts on what it shows, and how much of the environment we operate. All delivered under a predictable monthly model.

Tier 01

Identify & Report

For teams that manage AVD internally but need transparency into cost, performance, and posture.

Your teamLKMethod

You operate. We measure and report.

  • Continuous insight through LK Vision dashboards
  • Monthly health summary covering sessions, latency, and spend
  • Continuous compliance scoring and security posture visualization
  • Automated alerts for identity risk, configuration drift, or idle capacity
  • Quarterly review with a senior engineer
OutcomeYou stop guessing what AVD costs and what it is doing to the user experience.

Talk Through Identify & Report

Most common fitTier 02

Identify & Advise

For teams who want the findings and the fix plan, and would rather execute the changes themselves.

Your teamLKMethod

You execute. We tell you what to change and why.

  • Everything in Identify & Report
  • Prioritized cost-optimization recommendations with expected savings
  • Autoscaling, host pool, and image strategy designed with your team
  • Identity and Conditional Access posture review with remediation steps
  • Working sessions with a senior engineer and escalation on request
OutcomeA ranked plan your team can act on, instead of a dashboard nobody has time to interpret.

Talk Through Identify & Advise

Tier 03

Fully Managed

For organizations that want AVD run for them, with accountability for cost and experience, not just uptime.

Your teamLKMethod

You set direction and approve change. We run it.

  • Rapid, policy-based provisioning of host pools and images
  • Intelligent autoscaling managed continuously against real usage
  • Patching, image lifecycle, and update cycles on defined windows
  • Identity and device policy managed across Entra ID and Intune
  • Instant disaster recovery and snapshot rollback
  • 24×7 monitoring with U.S.-based engineering support
OutcomeAn AVD environment that stays optimized and current without a body assigned to it.

Talk Through Fully Managed

Ownership at a glance

Same environment. Three ways to run it.

This is the starting template, not a contract. Any line can move between columns during scoping, which is the point of a tailored service.

Responsibility Identify & Report Identify & Advise Fully Managed
Monitoring, dashboards & alerting LKMethod LKMethod LKMethod
Monthly health & cost reporting LKMethod LKMethod LKMethod
Cost optimization & autoscaling policy Your team Shared LKMethod
Host pool provisioning & image lifecycle Your team Shared LKMethod
Patching & update windows Your team Shared LKMethod
Profile & user experience tuning Your team Shared LKMethod
Identity, Conditional Access & Intune policy Shared Shared LKMethod
Security posture & compliance remediation Shared Shared LKMethod
Disaster recovery & snapshot rollback Your team Shared LKMethod
24×7 escalation Your team Shared LKMethod
Architecture roadmap & capacity planning LKMethod LKMethod LKMethod
Team development & knowledge transfer LKMethod LKMethod LKMethod

Swipe the table sideways to see all three tiers.

Your team — you operate, we stay availableShared — we advise, you executeLKMethod — we own the outcome

In every tier

What doesn’t change, whichever tier you choose

The tier sets the ownership line. These stay constant across all three.

A named senior engineer who knows your tenant
LK Vision dashboards with live session, latency, and spend data
Continuous compliance scoring and security posture visibility
Monthly health summary and cost reporting
Quarterly review of the tier against how the environment has changed
Defined escalation path and response expectations
A predictable monthly model, with no surprise project invoices
Knowledge transfer, so your team gets stronger either way

Why LKMethod

Designed for outcomes, not just uptime

AVD is easy to stand up and hard to run well. Our engineers work in regulated environments every day, where cost, compliance, and user experience all have to hold at once.

Clarity & control

  • Real-time dashboards showing user sessions, latency, and license cost
  • Continuous compliance scoring and security posture visualization
  • Automated alerts for identity risk, configuration drift, or underutilized capacity

Operational precision

  • Rapid, policy-based provisioning of host pools and images
  • Intelligent autoscaling that reduces Azure consumption up to 70%
  • Instant disaster recovery and snapshot rollback
  • Seamless integration with Entra ID and Intune

The human advantage

  • Deep experience in healthcare, finance, and high-security industries
  • 24×7 monitoring and U.S.-based engineering support
  • A consultative approach: we design for outcomes, not just uptime

Thirty minutes with a senior engineer

No obligation and no sales script. Just a clear read on what your AVD environment costs today, where the experience is slipping, and which tier actually fits your team.