Managed Services Programs

Mission-critical platforms, expertly managed

We specialize in managing and optimizing mission-critical application delivery platforms across Citrix and Microsoft environments — so your team can focus on the business, not the firefight.

What we manage

Four platforms, managed end to end

Engineering-led programs that keep your critical platforms fast, secure, and predictable — backed by deep visibility and senior expertise.

Citrix Managed ServicesCitrix Daas

We manage your Citrix VDI end to end: image optimization, policy tuning, capacity scaling, disaster recovery, performance monitoring, and user support.

Faster logins, consistent experience, predictable cost control.

View Citrix Programs →

Microsoft 365 Managed ServicesMicrosoft 365

LKMethod maximizes Microsoft 365 with strong identity governance, Conditional Access, Defender integration, and license optimization to reduce risk and waste.

Maximize your Microsoft 365 investment.

View M365 Programs →

NetScaler Managed ServicesNetScaler Environments

We handle gateway configuration, load balancing, firmware lifecycle, LAS transition planning, and continuous compliance monitoring — keeping NetScaler resilient and secure.

Secure and modernize NetScaler.

View NetScaler Programs →

AVD Managed ServicesAzure Virtual Desktop

We leverage Nerdio and LK Vision for automated scaling, image lifecycle management, performance telemetry, user experience analytics, and cost optimization across hybrid or cloud-only AVD.

Modernize with Azure Virtual Desktop.

View AVD Programs →

Start here

Let’s assess your environment

Before you hand off a platform, know exactly where it stands. A senior engineer reviews your actual environment to surface risk, waste, and quick wins — no obligation.

We review what you have

Architecture, performance, licensing, and security across Citrix, NetScaler, M365, and AVD — on your real setup.

You get a clear picture

A prioritized read on risk, cost drivers, and modernization opportunities — in plain language you can act on.

You decide what’s next

Keep it in-house, hand it to us, or take a phased path. No pressure and no lock-in — the plan is yours.

Schedule Your Assessment

A senior engineer reviews your actual environment · No obligation

How we engage

Three ways to run it, whatever it runs on

Every environment is different, so the service is scoped to yours. What the plan decides is who owns the day-to-day work. The same three models apply across Citrix, NetScaler, Azure Virtual Desktop, and Microsoft 365.

Plan 01

Advisory

For teams who own their environment and want senior engineering judgment behind their decisions.

Your teamLKMethod

You operate. We advise, review, and escalate alongside you.

  • Scheduled sessions with a senior architect
  • Architecture and configuration reviews against best practice
  • Upgrade and release guidance before you commit
  • Incident and root-cause reviews with your engineers
OutcomeYour team keeps control and stops guessing on the decisions that are expensive to reverse.

Talk Through Advisory

Most common fitPlan 02

Hybrid

For teams with real skills and not enough hours. You keep what you are good at, we take the rest.

Your teamLKMethod

A written responsibility split, agreed line by line.

  • Shared operations with a documented ownership matrix
  • Continuous monitoring and alerting with defined escalation
  • We handle the work you name, and nothing you would rather keep
  • Tier-2/3 escalation backstop for your help desk
OutcomeCoverage where you are thin, without handing over an environment your team knows well.

Talk Through Hybrid

Plan 03

Fully Managed

For organizations that want the platform to be someone else’s operational responsibility, with accountability that holds.

Your teamLKMethod

You set direction and approve change. We run it.

  • End-to-end operation of the environment
  • Patching, lifecycle management, and change control on defined windows
  • Security posture and compliance-aware operations
  • Capacity, cost, and DR planning with executive reporting
OutcomeA stable, monitored, documented environment your team no longer has to staff for.

Talk Through Fully Managed

Not sure which fits? A 30-minute environment review usually answers it in one conversation.

Why LKMethod

Why organizations choose us as their managed services provider

Engineering-led. Security-focused. Proven at scale.

LKMethod is an engineering-driven organization with deep experience supporting high-security, regulated environments across healthcare, finance, education, and government. We deliver reliability, scalability, and resilience for organizations that cannot afford downtime or risk.

10,000+

Desktops managed across cloud and hybrid

Regulated

Healthcare, finance, education, government

Engineering-led

Senior expertise, not a ticket queue

Ownership at a glance

Same environment. Three ways to run it.

This is the starting template, not a contract. Any line can move between columns during scoping, which is the point of a service built around your environment rather than a package.

Responsibility Advisory Hybrid Fully Managed
Monitoring & alerting Your team LKMethod LKMethod
Day-to-day administration & change execution Your team Shared LKMethod
Patching, updates & maintenance windows Your team Shared LKMethod
Configuration & policy management Your team Shared LKMethod
Security posture & compliance operations Advised Shared LKMethod
Backup, DR & failover testing Advised Shared LKMethod
Documentation & configuration baseline Advised Shared LKMethod
Tier-2/3 escalation On request LKMethod LKMethod
Capacity, cost & license optimization Advised LKMethod LKMethod
Vendor coordination & support cases Your team Shared LKMethod
Architecture roadmap & modernization LKMethod LKMethod LKMethod
Team development & knowledge transfer LKMethod LKMethod LKMethod

Swipe the table sideways to see all three plans.

Your team — you operate, we stay availableShared / Advised — split by written agreementLKMethod — we own the outcome

When stability, performance, and security matter

Organizations that can’t afford downtime or risk choose LKMethod. Let’s talk about what your environment needs.